The Challenge
Legacy banking apps suffer from high drop-off rates during KYC onboarding. The challenge was to create an engaging, frictionless flow that didn't compromise on security or legal requirements.
The Solution
We introduced a staggered, card-based onboarding flow heavily reliant on micro-interactions and haptic feedback. Complex legal jargon was translated into digestible, animated infographics, resulting in a 45% increase in onboarding completion.
